Contact
Questions, feedback or problems? Contact the Bonavendi team - we're happy to help.
Have questions, feedback or a problem? We’re happy to help!
Frequently Asked Questions
Before contacting us, check out our help sections:
- Help with Selling - Questions about selling
- Help with Buying - Questions about buying
- Sell FAQ - Frequently asked questions about selling
- Buy FAQ - Frequently asked questions about buying
How to Reach Us
We typically respond within 1-2 business days.
Topics We Can Help With
- Technical issues with the website
- Questions about buyers and dealers
- Feedback and suggestions for improvement
- Press and partnership inquiries
Topics We CANNOT Help With
- Orders with dealers - Please contact the dealer directly (Decluttr, reBuy, etc.)
- Complaints - The dealer is your contract partner, not Bonavendi
- Payouts - These are handled by the buyer
Legal
For legal information, see our Privacy Policy and Terms of Service .
Last updated: January 2026